How to Build a Church Lobby Kiosk With Nucleus

A church lobby kiosk should provide another access point to information maintained in the church's Central Hub.

It should open the same Central Hub and next steps that people are accustomed to taking on their phones.

That gives the church:

• One set of current actions
• One set of forms
• One source of submissions
• One follow-up process
• A physical access point for anyone who wants help

The kiosk is another doorway into the church's existing system.

You can build one with a tablet, secure stand, internet connection, and Nucleus.

What the Kiosk Can Do

Use a lobby kiosk for actions such as:

• Complete an I'm New form
• Join a group
• Register for an event
• Volunteer
• Ask for prayer
• Express interest in baptism
• Read the weekly bulletin
• Open the giving experience

Keep the options focused on the actions people are most likely to take in the lobby. Complete website navigation will overwhelm a shared kiosk.

Step 1: Build the Kiosk Actions

Start with five to eight high-value actions.

A common set is:

1. I'm New
2. Join a Group
3. Ask for Prayer
4. Serve
5. Baptism
6. Register
7. This Week's Bulletin

Use action language. "Join a Group" is clearer than "Community." "Ask for Prayer" is clearer than "Prayer."

Each action should lead to a current page, Info Card, Post, or response form.

Step 2: Optimize Every Response for Shared Use

A public device changes the context.

For every response form:

• Ask only for necessary information.
• Use a confirmation screen that explains what happens next.
• Avoid displaying sensitive submitted information after completion.
• Return the kiosk to the starting screen after every submission, cancellation, or period of inactivity.
• Disable browser autofill, saved passwords, and saved payment details.

For giving, provide the option to scan a QR code or open the GivingFlow on a personal phone. Many people will prefer that path when entering financial details.

Step 3: Configure the Tablet for Kiosk Use

Use the tablet's built-in guided-access, screen-pinning, or kiosk controls to limit accidental navigation away from the intended website.

Configure:

• Automatic screen locking
• Browser privacy settings
• Password protection for device settings
• Restricted app access
• Automatic updates outside service hours
• Screen brightness
• Rotation lock if needed
• A return-to-home process

Do not store administrative Nucleus credentials in the public browser.

Step 4: Choose the Location

Place the kiosk where someone can approach it without becoming the center of attention.

Good locations are:

• Near the welcome area
• Beside a next-steps desk
• Along a natural lobby path
• Near a volunteer who can help

Avoid:

• Blocking entrances or accessibility routes
• Hiding it behind a crowded table
• Creating a line in a narrow walkway

Prayer and personal information deserve additional space and discretion.

Step 5: Put a Person Nearby

The kiosk should extend hospitality and keep volunteers close enough to help.

Train a volunteer to:

• Explain what the kiosk is
• Help someone open the right action
• Give privacy while information is entered
• Notice when the device needs to be reset
• Report a broken link or outdated form

A kiosk works only when the experience is clear and a patient person is available.

One Hub on Every Device

Nucleus Web gives every next step one trusted home. Posts keeps changing information current. The Launcher makes the highest-priority actions available on the kiosk and from every page of the website.